Effective Communication Skills

Webinar description

Effective communication is the foundation of personal and professional success. Communication is a skill that can be learned and improved and therefore continuous practice, feedback and self-awareness are essential. Communication is the key to thriving in any professional or personal setting. This webinar is a dynamic session designed for professionals but crafted to be engaging for all, including those new to the topic. For professionals, this webinar means better collaboration and leadership while for beginners it’s a foundation for success in any workplace. The webinar makes these skills accessible, showing everyone how to communicate with confidence and clarify to achieve their goals. Drawing from Dwyer’s communications for business and professionals, it covers key strategies to excel in today’s workplace. Fundamental principles of communication skills, such as Amy Scott’s “dot” theory, to adapt communication styles and prevent breakdown. The webinar explores interpersonal dynamics, focusing on nonverbal cues and inclusive techniques and emotional intelligence using tools such as the Johari Model to manage relationships. The webinar helps to tackle negotiation and conflict management to turn conflicts into creative opportunities and wrap up with leadership communication to build trust and drive success – all delivered with real-world examples to keep it lively and practical. Topics covered include the following:

• Fundamentals of communication
• Interpersonal dynamics
• Emotional intelligence
• Conflict management
• Leadership communication

Webinar outcomes

Upon the completion of this webinar, participants will be able to:

• Develop key skills for effective communication
• Create stronger relationship and teamwork
• Reduce misunderstanding and conflicts
• Improve productivity and efficiency
• Enhance leadership and influence
• Improve problem solving and decision making

Target audience

This webinar is perfect for professionals looking to sharpen their communication edge and beginners eager to build foundational skills. Professionals will appreciate the advanced strategies, while inexperienced participants will find the content approachable and inspiring. It’s a must-attend for anyone wanting to boost their workforce impact through effective communication, delivered in easy and practical way.