Construction Project Communication Management

Description

Construction project communication management is a professional training course designed to equip construction professionals with the knowledge and practical skills required to plan, manage, document, and control project communication effectively. The training course focuses on information flow, stakeholder coordination, reporting, meetings, documentation, digital communication, and effective information sharing throughout the construction project life cycle. It provides an overview of the basic concepts and processes that guide construction project communication management in the construction industry. The training course describes the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. The six process groups are discussed in detail: plan communications management; collect construction project communication requirement; develop and authorize construction project communication management documents; manage and validate communications control communications; and close construction project communication management. In this professional training course, practical applications, case studies and project-based scenarios are included. Topics covered include the following:

• Fundamentals of construction project communication
• Communication planning
• Stakeholder communication management
• Construction meetings and coordination
• Construction documentation and information control
• Project reporting
• Communication for project scope, cost, and schedule
• Risk, issue, and crisis communication
• Conflict resolution and negotiation
• Professional communication skills

Outcomes

Upon the completion of this training course, participants will be able to:

• Understand the importance of good communication on projects and describe the major components of a communications management plan
• Discuss the elements of project communications planning, including information distribution, performance reporting, and administrative closure
• Discuss various methods for project information distribution and the advantages and disadvantages of each
• Understand individual communication needs and how to determine the number of communications channels needed for a project
• Understand how the main outputs of performance reporting help stakeholders stay informed about project resources
• Recognize how the main outputs of administrative closure are used to formally end a project
• List various methods for improving project communications, such as managing conflicts, running effective meetings, using effectively, and using templates
• Describe how technologies and software can enhance project communications

Target audience

The target audience for this training course includes construction project managers, civil engineers, architects, quantity surveyors, contract administrators, planning engineers, project control engineers, consultants, contractors, developers, procurement professionals, and client representatives.